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HOW IT WORKS
Wedique is unlike any other wedding accessory website, because everything you see comes directly from the creative small businesses we support. Here’s how to shop with us:
Find what you’re looking for
Shopping with us is easy. Just use our search tools to search by product type or style. If you can’t find what you’re looking for, please email us at info@wedique.com and we will try our best to help you.
Select your purchases
Load up your shopping basket, buying from as many different sellers as you like. You’ll pay through one easy checkout and we’ll notify each seller of your order, before each then confirms your order with you.
Pay for your purchases
We accept all major credit and debit cards, including Switch, Visa, Delta, Maestro and MasterCard. Your card will be charged when you place your your order. Our online payment processing is completely secure.
Delivery charges
Each order is sent directly from the seller that designed, made or selected it so a cost per seller is incurred to ensure it reaches you quickly and safely. Charges and delivery times vary from seller to seller, but they’re always fair and reasonable. Delivery charges will be displayed on the product page. So you know what to expect, our sellers follow a clear guide to delivery charges and times.
Delivery times
Unless your item is 'made to order', delivery is normally within seven working days and often much sooner. Sellers will advise delivery times on receipt of your order (or check the seller’s product page for a guide before you order). For those last-minute purchases, express delivery is offered on some products to mainland UK addresses but must be ordered before 4pm, and is excluded from all special offers and promotions.
There are occasions where factors outside of the seller’s control can delay a parcel, so we ask for your patience if this happens. Once your goods are on their way, each seller will get in touch again to let you know.
Questions about an order?
Contact the seller directly by following the instructions in your order confirmation email. Please contact us if you want to check general timings or costs of delivery.
Returns and refunds
Our sellers will refund or exchange any standard item, for any reason, within 28 days of receipt. We’re sorry but made-to-order, perishable goods, earrings and personal items are non-refundable, unless faulty.
All returned items must be unused, in original packaging, and returned to the seller at the address on your correspondence. Please obtain proof of posting as we will not be responsible for items that are lost in transit.
Ask a seller a question
Our sellers are usually the best people to answer your questions. Simply click ‘ask seller a question’ on the product page.
Got any questions?
Sell with us
Want to be part of our online marketplace? We’re always on the lookout for exciting new products and talent to join us. Click here to find out more or email us at sellers@wedique.com.
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